Retail, Business & Digital Banking
Everyday banking, deposits, cards, digital channels and customer servicing.
Banking
Risk, Compliance & Operational Control
Controls designed into the process, evidenced as the work is done.
Overview
Banks face rising expectations across financial crime, conduct, resilience, regulatory reporting, third-party risk and first-line control. The challenge is turning those expectations into controls that operate every day.
Capmark helps banks rebuild the operating change underneath risk and compliance: processes, data, systems, ownership, testing and evidence.
Our work spans financial crime, operational resilience, regulatory change, remediation and first-line control across banking operations, with specialist depth where trading or markets controls are involved.
What we do
We improve AML, KYC, sanctions and transaction-monitoring programmes by fixing data, tuning scenarios, improving investigation workflow and evidencing remediation.
We redesign conduct and business controls across customer, client, product and transaction processes. Controls are mapped to obligations and evidenced as they operate.
We map important services, dependencies and suppliers, set impact tolerances, run scenario tests and turn findings into board-ready remediation.
We turn obligations into controls, data, reporting and evidence. Where regimes overlap, we rationalise requirements into a single owned control inventory.
We assess root cause, rebuild failed controls, test the outcome and build evidence packs for boards, regulators, monitors or independent reviewers.
What to expect
A Principal leads from day one. The first weeks establish the obligations, findings, controls, data gaps and evidence weaknesses that matter most.
We then design and deliver the remediation or uplift with risk, compliance, operations, technology and business owners.
Engagements range from focused control review to full regulatory remediation or risk-and-control delivery.
We work alongside internal risk and compliance teams and their existing assurance arrangements.
01
Assess
Establish the current state, the constraints, the risks and the value at stake.
02
Define
Shape the target model and the business case with the executives who own the outcome.
03
Mobilise
Stand up the team, the plan and the governance around the outcome.
04
Implement
Design, build and test the change, with the business alongside.
05
Sustain
Cutover, hypercare and handover, so the business runs it under its own control.
The same five stages on every engagement, led by senior practitioners end to end. How we work
Insights
Related thinking.
Get in touch
Talk to a Partner about Risk, Compliance & Operational Control.
Tell us what needs to change and where the pressure or risk is showing.