Retail, Business & Digital Banking
Everyday banking, deposits, cards, digital channels and customer servicing.
Banking
Platforms, Data & Operating Model
The platform estate and the operating model, improved together.
Overview
Banking change is constrained by the estate it runs on: core systems, workflow tools, data stores, integrations, spreadsheets and controls built around legacy platforms.
Capmark helps banks modernise the platform and operating model together. We work across systems, workflow, data, integration, automation, cost-to-serve and the migration path from current state to live operation.
The result is a bank that can change faster because the platform, process, data and controls are designed together.
What we do
We assess the estate across platforms, interfaces, data, workflows, manual workarounds, spreadsheets, controls and operating cost. The output is a clear view of constraints and sequencing.
We define the roles, process, controls, service model, data ownership and governance needed to run the target estate after implementation.
We support platform selection, configuration, migration, testing, cutover and adoption across core banking, servicing, workflow and operational systems.
We design the data and integration layer so systems connect in a controlled way and critical data can be traced to source.
We build the cost and activity baseline, redesign process and capacity, and track savings into the run rate as the new model goes live.
What to expect
A Principal leads from day one. The first weeks map the platform estate, process constraints, data flows, integration risk and operating cost.
We then define the target model and delivery sequence, and support implementation through build, migration, testing, cutover and BAU handover.
Engagements range from platform and operating-model review to full delivery ownership.
Engagements range from a platform decision to a multi-year modernisation programme.
01
Assess
Establish the current state, the constraints, the risks and the value at stake.
02
Define
Shape the target model and the business case with the executives who own the outcome.
03
Mobilise
Stand up the team, the plan and the governance around the outcome.
04
Implement
Design, build and test the change, with the business alongside.
05
Sustain
Cutover, hypercare and handover, so the business runs it under its own control.
The same five stages on every engagement, led by senior practitioners end to end. How we work
Insights
Related thinking.
Get in touch
Talk to a Partner about Platforms, Data & Operating Model.
Tell us what needs to change and where the pressure or risk is showing.