Fund Administration & Member Services
Administration, member and employer servicing, workflow and cost.

Superannuation & Pensions
Bring the investment function in-house with the operations and controls to run it.
Internalisation changes what the investment function is. Dealing, treasury, liquidity and unlisted assets move inside the fund, and with them come the trading platform, the investment book of record, the middle- and back-office operations and the control framework the fund now owns — capability it previously paid external managers and providers to carry.
We stand that capability up front to back. We design the operating model for the internalised function, implement the trading and treasury platforms, build the middle office and the data flows to custodian and fund accountant, and migrate portfolios in-house in reconciled tranches. Delivered work includes Calypso implemented front to back for a major superannuation fund's liquidity and treasury operations across the UK and Australia, and A$10 billion of externally managed portfolios internalised onto the in-house platform.
The work spans the full arc: the internalisation business case and operating-model design, platform selection and implementation, the build-out of trading operations and controls, and the migration itself. It applies equally to funds strengthening desks they already run in-house, and to UK and other pension schemes bringing investment capability inside.
We design the target operating model for an internalised investment function: which capabilities to build in-house and which to keep external, how dealing, treasury and middle office are organised, and the platform, data and control responsibilities each choice carries.
We select and implement the trading and treasury platforms an internal desk runs on, configured for the fund's asset mix and connected to custodian, fund accountant and market counterparties. Implementation runs front to back, from dealing through settlement to accounting.
We build the middle office the internal function depends on: trade lifecycle processing, position and cash management, valuations, performance measurement, and daily reconciliation of the fund's own records with custodian and fund accountant data.
Externally managed portfolios move in-house in planned tranches, with positions, cash and accruals reconciled at every step and external managers, custodian and transition managers coordinated to a single plan. A$10 billion of portfolios have been internalised this way.
We stand up the operational spine of the desk — settlement, confirmations, collateral, and broker and counterparty arrangements — with first-line controls across dealing, valuation and cash built into daily routines from the first day of live trading.
Senior delivery leadership across the vendor, custodian, external managers and the fund's own teams, from design through build, testing and rehearsal to go-live, then through stabilisation until the function runs to its operating rhythm under its own control.
Most engagements begin with the operating model and platform decisions. A small senior team then works on-site with the fund's investment and operations teams; the migration is sequenced in tranches with reconciliation evidence at each step; and we stay through go-live and stabilisation until the internal function runs on its own.
Engagements range from a short internalisation review to full platform implementation and portfolio migration.
Establish the current state, the constraints, the risks and the value at stake.
Shape the target model and the business case with the executives who own the outcome.
Stand up the team, the plan and the governance around the outcome.
Design, build and test the change, with the business alongside.
Cutover, hypercare and handover, so the business runs it under its own control.
The same five stages on every engagement, led by senior practitioners end to end. How we work
Insights
Get in touch
Tell us what needs to change and where the pressure or risk is showing.