01
Customer Risk Assessment
Implemented a customer risk assessment framework that scored clients against the firm's real exposure, the foundation for proportionate monitoring and due diligence.
Case study
Financial-crime controls rebuilt for a Global Alternative Asset Manager
Global Alternative Asset Manager
- Industry
- Asset & Wealth Management · Financial Crime
- Region
- Australia · Global
- Duration
- Seven-month remediation programme
At a glance
We turned AML regulatory findings into a working financial-crime framework — customer risk assessment, screening, enhanced due diligence and AI-assisted alert reduction — remediated to completion under independent scrutiny.
- 5
- Interlocking initiatives directed
- 2 clouds
- Azure and AWS delivery
- 100%
- AML findings closed & evidenced to the independent monitor
The engagement
Overview
Following regulatory findings on anti-money-laundering control deficiencies, a Global Alternative Asset Manager engaged Capmark to lead its Financial Crime Transformation Program, a portfolio of interlocking initiatives spanning risk assessment, screening technology, onboarding controls and the remediation of gaps identified by independent forensic review.
The challenge
What we were asked to solve.
Regulatory findings had exposed gaps across customer risk assessment, name screening and enhanced due diligence, under the scrutiny of independent monitors and external assurance. Screening generated heavy false-positive volumes that drained compliance capacity, and high-value client onboarding lacked the controls the regulator expected. Remediation had to be evidenced to completion, not just designed.
Our approach
How we delivered.
We directed a portfolio of five interlocking initiatives, chairing the financial-crime steering committees that brought senior stakeholders, independent monitors and external assurance to a single delivery rhythm.
02
Name-Screening Deployment
Deployed Refinitiv name screening across the client base, configured to the firm's risk appetite rather than vendor defaults.
03
VIP Onboarding & Enhanced Due Diligence
Uplifted onboarding controls for high-value clients and redesigned the enhanced due-diligence process end to end: policy, process and technology together.
04
AI/ML False-Positive Reduction
Defined and sequenced AI/ML use cases across Azure and AWS to cut screening false positives, releasing investigator capacity for the alerts that matter.
05
Forensic Remediation
Closed the gaps identified by independent forensic review, with each fix evidenced to the monitors and assurance partners overseeing the programme.
The outcome
The measurable impact.
The programme converted a regulatory obligation into a working control framework: customer risk assessment and screening live, enhanced due diligence redesigned, AI-assisted alert reduction in train, and remediation driven to completion under the eyes of independent monitors and external assurance.
- 5
- Interlocking initiatives directed
- 2 clouds
- Azure and AWS delivery
- 100%
- AML findings closed & evidenced to the independent monitor
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