01
Revenue & Fee Operating Model
Redesigned the operating model for all revenue: advice fees, commissions and funds management charges, with clear ownership, standard calculation logic and controls at every hand-off.
Case study
Revenue, fee and funds management operating model rebuilt for Australia's leading private wealth manager
Australia's Leading Private Wealth Manager
- Industry
- Asset & Wealth Management · Operating Model
- Region
- Australia
- Duration
- Multi-year programme
At a glance
We rebuilt the operating model behind all revenue — advice fees, commissions and funds management — integrating a third-party advice-wrap platform, implementing aspects of Iress, and remediating the ledgers beneath them.
- 3 revenue lines
- On one operating model
- 58%
- Fewer reconciliation breaks
- $56bn+
- Assets under advice
The engagement
Overview
Australia's leading private wealth manager engaged Capmark to rebuild the operating model behind its revenue: every advice fee, commission and funds management charge, the platforms that calculate them and the ledgers that record them. The programme spanned third-party advice wrap platform integration, implementation of aspects of the Iress suite, and remediation of the underlying ledgers.
The challenge
What we were asked to solve.
Fee and revenue processing had grown up product by product. Calculation logic was inconsistent across advice fees, commissions and funds management, the business depended on a third-party advice wrap platform that was not cleanly integrated, and the ledgers beneath revenue could not be relied on without manual rework. Clients and the regulator expected fees charged to match the services delivered, provably.
Our approach
How we delivered.
We redesigned the fee and revenue operating model front to back, then delivered the platform and ledger change to make it real.
02
Wrap Platform Integration
Integrated the third-party advice wrap platform into the fee and revenue architecture, so adviser, product and platform data reconciled to a single view of what each client should be charged.
03
Iress Implementation
Implemented aspects of the Iress suite across advice and portfolio workflows, aligning fee instructions, client records and revenue processing on supported technology.
04
Ledger Remediation
Updated the ledgers beneath revenue: account mapping, posting logic and reconciliation, so recorded revenue matched calculated fees without manual intervention.
05
Test & Cutover
Ran the full test lifecycle, from requirements through UAT to production cutover, and stabilised the new model in live operation.
The outcome
The measurable impact.
Fee calculation and revenue processing now run on one operating model across advice, commissions and funds management: the wrap platform is integrated, Iress components are live and the ledgers reconcile, restoring confidence that clients are charged exactly what they should be.
- 3 revenue lines
- On one operating model
- 58%
- Fewer reconciliation breaks
- $56bn+
- Assets under advice
More client results
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